professional experience

• Client Manager for Process and Information Technology related topics of UNIQA group
• Project-Lead for Architecture and Design for development and rollout of the new UNIQA Insurance Plattform (UIP)

• Enabling the projects to work in a multi-team environment and main counterpart for escalations to AMOS Austria
• Responsible Key-Account for the Core Insururance Rollout (of ABS) to
  • France
  • Greece
  • CEE (Central Eastern Europe)
  • Turkey
  • APAC (Asia Pacific)

• Requirements Analysis, Development and Implementation of a worldwide software that supports insurance and service functionality in more than 27 countries and with more than 1.000.000 cases per day.
  Additionally being domain lead for case file handling and claim processes for multiple projects.
  
  Including functionalities like the following:
  • Integration of CTI
  • Connection to Input and Output Management Systems
  • Integration of a routing system
  • Connection to accounting software
  • Enhancement of the core insurance software

• main Research: Annotation Systems
  Focusing on concepts how users can be assisted to produce annotations (comments, remarks, extensions, replies,.. ) on existing materials.
  • Development of tools to support online annotations
  • Development of annotation models
  • Evaluating the usage of online annotations tools
• other Research:
  • Usage of Microsoft Slate for teaching in professional MBAs. In cooperation with Executive Academy and Microsoft Österreich
  • Optimizing eLearning pages for mobile phone usage. See a mockup of a mobile eLearning version
  • Rights definition for collaborative wiki systems. See rights example for wiki
  • Extraction of content relevant for user. See example for heise online
  • Helping users to understand that content is outdate or old. See an example of aging pages
  • Using SQL-like queries to receive all classes that have certain parameters, based on Charles Forgy's Rete algorithm. Acquisition and participating in Google's open source competition Google Summer of Code 2008
• Teaching two classes each semester at universal degree since 12/2007 in "Information Structures" and "IT-Case Studies: Understanding Business Networks"
• From 02/2008-01/2009 additional teaching in the area of object oriented programming
• Supportive Teaching: supporting teacher for several classes since 12/2007
• Supervisor of many bachelor theses
• Responsible for recruiting

Research and Development activities in EU funded projects

• Development of cutting edge software systems
• Responsible for project lead
• Writing proposals for (EU) projects
• Dissemination of (EU) projects
• Development of testbed and testcases
• Software testing

Responsible for the development of a worldwide Customer and Content Management System

• Development of web applications in Coldfusion
• Software design

Conception and development of an automatic seminar management systems. Conception, composition, development and maintenance of the company website, as well as trainings on the system.

• Software design
• Software maintenance
• Software training
• Technical support